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ITIL� V3 Foundations

Subject: ITMC
Course Number: 380
Credits: 3 Credits
Available Online: No
ITIL� (Information Technology Infrastructure Library) is the most widely accepted approach to IT Service Management in the world. ITIL� provides a cohesive framework drawn from the best practices of public and private sectors internationally. This course introduces students to the V3 service lifecycle phases and associated processes. The Foundations� certification exam is administered at the end of the course.
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