Campus SafetyConcordia's Actions to Respond to Emergencies Guide

C.A.R.E. Guide

Concordia’s Actions to Respond to Emergencies Guide (C.A.R.E.) establishes a guide to Concordia faculty, staff and students for responding to major emergencies on the Concordia University, St. Paul campus.

Active Shooter

Action Steps
RUN when an active shooter is in your immediate area …

If there is a way out and you can get out, GET OUTthis is your first and best option. 

  • Leave your belongings behind.
  • Deter others from entering this area.
  • Call 9-1-1 as soon as it is safe to do so.

HIDE if evacuation is not possibly, find a place to hide

  • Lock and/or barricade the door.
  • Silence your phone including vibrate.
  • Hide behind large objects if possible. Remain quiet and do not leave … until directed by law enforcement to do so.
  • Your hiding place should be … out of shooters’ view, provide protection if shots are fired in your direction, do not trap or restrict your movement.

FIGHT as a last resort and only if your life is in danger … Attempt to incapacitate the shooter.

  • Act with physical aggression and commit to your actions.
  • Improvise weapons … fire extinguisher, podium, chair, etc.
  • Once the shooter is incapacitated, call 9-1-1.


  • Keep your hands EMPTY, raised and visible with your fingers spread apart.
  • Remain calm and follow instructions.
  • Avoid pointing, quick movements, grabbing or yelling at officers.
  • The first officers to arrive will not respond to or aid those who are injured.
  • Their objective is to locate the shooter.
  • Know that help for the injured is on it’s way. Rescue team officers and emergency personnel will care for the injured and facilitate evacuation as quickly as possible.
Bomb Threat

Steps as advised by the St. Paul Police Department


  1. Remain calm
  2. Contact security at x 8777 (on campus) or 651-641- 8777
    Provide detailed information to the questions below.
  3. Do NOT evacuate the building. St. Paul Bomb Squad and campus security will evacuate areas if deemed necessary.

    Most bomb threats are an attention getting tactic and the individual desires to see panic as a result of the threat.


If a threat is received by phone ask these questions:

  • When is the bomb going to explode?
  • Where is the bomb right now?
  • What kind of bomb is it?
  • What does the bomb look like?
  • Why did you place the bomb?
  • What is your name?

Also note these details:

  • Record the time and date of the call.
  • The exact words that the caller says.
  • Voice judgment … male or female, calm, angry, rapid, soft, loud, accent, familiar, etc.
  • Threat language … well spoken, educated, foul, irrational, incoherent, taped, message read
  • Background noises … street noises, house noises, music, static, etc.

If a suspicious package is found, do not handle, evacuate the immediate area and contact security at x 8777 on campus or 651-641- 8777.


Contact Security at 651-641- 8777 or x 8777 on campus to report any smoke or flames.

R – Relocate any individual in need of assistance.
A – Activate the alarm system.
C – Contain the fire by closing any doors or windows.
E – Evacuate the building.

An evacuation route shall be clearly posted in each classroom. Faculty are required to know the location of fire extinguishers in the building and the location and operation of fire alarms. All rooms must be evacuated.

Medical Emergency

Life Threatening: Call 9-1-1

Non-life Threatening: Call Security at  651-641-8777 and provide them with the following information:

  • Building name, room and floor number
  • Type of injury, illness or symptoms

Do not move a seriously injured person unless they are in a life-threatening situation. Assist security officers as requested.

AED Locations (Automated External Defibrillator):

  • Meyer Hall – Hallway by Tier Zero
  • Gangelhoff Center – Athletic Training Room
  • Theatre – Hallway by Design Studio
  • Holst Hall – Lobby by Front Desk
Sexual Misconduct

Concordia University, St. Paul community members shall be able to pursue their interests in a safe and respectful environment free from any form of sexual misconduct. The university will not tolerate such acts against its members, will investigate reported incidents of sexual misconduct, and will apply student code action, when appropriate.

To Report Incidents of Sexual Misconduct contact the Title IX Coordinator by email

Concordia University faculty and staff are mandated reporters for incidents pertaining to issues of sexual misconduct.

Campus Ministry staff are considered confidential reporters.

For more information on sexual misconduct including definitions, visit

Utility Failure

Area Specific Outages

Action Steps

  1. Contact maintenance at 651-641- 8705 or security at 651-641- 8777 or x 8777 on campus to report an outage.
  2. Provide the following specific information: Building name, room and floor number and nature of the problem.

Campus Wide Outages

Action Steps

If no danger exists remain in assigned area until evacuated or notified by the floor manager or security regarding appropriate steps.

If unsafe conditions are present evacuate building to appropriate evacuation area and wait for further instructions.

Weather Emergency

When notified via civil defense sirens or by a campus security officer, evacuate to the predetermined relocation area for your building.

For your safety: Do not open windows and stay away from windows and outside doors. Wear hard soled shoes and use caution after a severe storm to avoid injury from broken glass, downed power lines and other debris.

Concordia University urges all students, staff and faculty to use their own discretion in determining whether it is safe for them to travel to campus in inclement winter weather. On rare occasions when weather has been determined to pose a potential threat to the life or safety of students, staff and faculty, the decision will be made to close the university.

The following guidelines are utilized regarding weather-related closings. The university utilizes the campus portal, e-mail and local news media stations to announce closings.

7:00 AM – Notice to media regarding cancellation/delay for day classes

11:00 AM – Notice to media if afternoon day classes are cancelled.

2:00 PM – Notice to media if there will be cancellation of face-to-face evening classes.

Contact Campus Security

Security is available 24 hours a day, 7 days a week.

  • Security: 651-641-8777
  • On-campus: x8777
  • Information: 651-641-8278 or dial 0 if calling from campus phone


St. Paul Police

  • Emergency: 911 or 9911 from campus phone
  • Information: 651-291-1111